Parkdean Resorts complaint: Awful experience

We arrived at the holiday park and went straight to find somewhere to have dinner. We went to the main restaurant which had quite a few empty tables but they were all either full of dirty plates and drinks or just hadn’t been wiped down at all. We waited for 20 minutes and finally found someone to ask to wipe down a table for us once we asked. Afterwards we moved onto the entertainment, again there were free tables but they were all
Full of drinks, most of them spilt everywhere mixed in with popcorn and sweets all over the table and floor. There was no one clearing or tidying up, it was so discusting that we left.

We went back to the caravan and proceded to make up the bed in the lounge for my nearly 80 year old father but there was no bedding! We went to reception but it was closed so tried to contact park Dean by the messenger service but it said no agents were available. We called the number in the book but no answer so my father had to sleep in the lounge with no bedding for 3 nights.

We were also put in a caravan right next to the camping bins so early morning we’d have the seagulls fighting on the roof of the caravan and people recycling glass bottles at all hours.

Overall an awful experience especially as we were asked to downgrade our caravan a month before but reassured us it was in a good areas and a more recent one!