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Parkdean Resorts complaint: Assistant manager

Open 189 views Travel

Filed 29 Jul 2021 by paul

i tried to make a complaint regarding our recent holiday to Southview Skegness . we have been to the park for the past 5 years and had no problems at all ,this year the entertainment for adults was very disappointing and when it was on it started earlier than advertised. Assistant manager Sarah Al-Adi was very rude and said i cant make a complaint as it is subjective and could not give me a reasonable answer to why the entertainment started earlier than advertised. I then requested a reference number but refused straight away. I rang the customer services today and was very nice and suggested i log the complaint regarding the assistant mangers attitude

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