Panera Bread complaint: Wrong order

Name: Wrong order
Item: Panera Bread
Author: Martha

Open 4 Feb 2021 217 views Restaurants

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Filed 4 Feb 2021 by Martha

Arrived at Panera and placed order, Flat bread pizza. Pick 2 (green salad and tomato soup). Side choice, apple. Pager was not provided. I thought due to COVID they would call our name. After waiting several minutes (10), went to check and order was on counter. No one attempted to contact us regarding order. What I received was, Flat bread pizza, soup, a salad with chicken, and a baguette.

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Case details

Status: Open
Company: Panera Bread
Filed: 4 Feb 2021
Desired resolution: I would like to receive credit for the incorrect order.
Problem: Wrong salad and side in order
About: restaurant meal

Progress

Filed
Company notified
Company replied
Resolved

4 Feb 2021 Complaint filed and published
4 Feb 2021 Message from Bizzy: we notified Panera Bread about this complaint.

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Wronged by Panera Bread too?Make it sting!

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Make it sting!