Panera Bread complaint: Wrong order

Name: Wrong order
Item: Panera Bread
Rating: 1
Author: Jillian

Open 7 Oct 2020 154 views Restaurants

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Filed 7 Oct 2020 by Jillian

I ordered online, put curbside pick-up waited 30 minutes no one came. When I got in there they had my bag sitting on a rack of course it was cold my order was wrong.
Order number 484181462 which was 2 brioche sausage egg cheese I got 1 the other with white sandwich bread

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Case details

Status: Open
Company: Panera Bread
Filed: 7 Oct 2020
Rating: 1/5
Desired resolution: I would like my correct order 2 brioche sausage egg cheese please thank you.
Problem: Wrong bread, cold food after curbside wait
About: breakfast sandwiches

Progress

Filed
Company notified
Company replied
Resolved

7 Oct 2020 Complaint filed and published
7 Oct 2020 Message from Bizzy: we notified Panera Bread about this complaint.

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