Complaint: Second Time getting my order incorrect

on 24 October 2020 about Panera Bread in category Restaurants

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My complaint:

Tonight I ordered a large hot chocolate and two candy cookies a little bit before they were closing. I didn’t think about checking if my order was correct until after I got home. I tasted the hot chocolate and all I taste is soy milk, no hint of chocolate in their drink. This is the second time this week this has happened to me. On top of that I received only one candy cookie and the other one was an oatmeal raisin cookie. I ordered two candy cookies not one candy cookie and one oatmeal raisin cookie.

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Justified complaint?

Suggested solution:

Give me my money back.

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