Complaint: Plastic in Broccoli Cheddar Soup

on 27 August 2020 about Panera Bread in category Restaurants

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My complaint:

I went to Panera Bread and ordered a bowl of broccoli cheddar soup. I ate half of it and felt a big piece of something in my mouth, and I pulled it out and it was a big piece of plastic. The food tasted fine, but the plastic could have been so harmful if I would not have taken it out of my mouth. I have no idea where the plastic could have come from, because it was towards the bottom of the bowl like it was put in there when the soup was scooped.

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Justified complaint?

Suggested solution:

I belive they should be more careful around their food to make sure nothing falls in. I would be okay with a giftcard, but really just knowing that they know there was plastic in there food.

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