OYSHO complaint: Refusal of return on item after one day of purchase

Name: Refusal of return on item after one day of purchase
Item: OYSHO
Author: Nefaffi

Open 25 Jun 2022 158 views Fashion

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Filed 25 Jun 2022 by Nefaffi

Dears
I bought an item and wanted to return the next day.
The cashier along with the store manager refused the return claiming that it has an odor.
The claim was false and their target was not to return any item at any cost.
Extremely bad experience with the store and it’s lady manager.
The store was located in nakheel mall Riyadh

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Case details

Status: Open
Company: OYSHO
Filed: 25 Jun 2022
Desired resolution: They gave me back my money however after almost an hour of waiting and mind games. I have visited several branches in saudi but this was my first bad experience with the store manager.
Problem: Return refused over claimed odor
About: clothing item

Progress

Filed
Company notified
Company replied
Resolved

25 Jun 2022 Complaint filed and published
25 Jun 2022 Message from Bizzy: we notified OYSHO about this complaint.

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