Complaint: yard art purchased and not received

on 19 February 2021 about Ouyi Group Limited in category Retail Company

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My complaint:

I purchased yard art for $109.00 on January 4, 2021 and have yet to receive the product. they took my money and have not heard from them since. funds were processed through PayPal.

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Justified complaint?

Suggested solution:

send me a refund or the product ordered.

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