Ouyi Group Limited complaint: orders not received

Complaint from Chuck H reported on 19 February 2021 about Ouyi Group Limited

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My complaint:

Two orders placed. Jan 9 and Feb 11. Charged to my debit card $26.98 each. Neither item received, web site where orders placed is not functional. Tracking numbers not even available due to web site not opening.

website was www.apricotmall.com

order also shows a site of www.101gem.com

Suggested solution:

I would prefer a refund at this time. Don't really expect to see that happen

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