Most Common Oreo Complaints and Tips

While Oreo is loved by many for its delightful cookies, complaint data from our community has flagged several recurring issues with the product and service. Common complaints include receiving empty packages, orders arriving with zero items delivered, and unexpected objects like nails found in the cookies. Customers also report inconsistencies in quality, such as the double-stuffed cookies not meeting their expectations.

To avoid these issues, we strongly advise customers to check the packaging for tampering upon delivery and contact customer service immediately if something seems off. Document all interactions, save receipts, and consider purchasing from reputable retailers to ensure product authenticity and quality.

How and why file a complaint about Oreo?

Do you have a dispute or had a bad customer experience with Oreo? Report it through our hassle-free complaint form to warn others and maximize the chance of resolving it.

We will make sure that your complaint receives the attention it deserves by reaching out through: social media, emails, paper complaint letters, contact forms and other tools at our disposal. We also have an active community with people who might be able to give you some helpful advice.

Just looking for information? Search through all complaints we have received related to Oreo.

Oreo Customer Sentiment: Neutral

Our sentiment meter has detected that Oreo complaints over the past 28 days have remained within our normal fluctuation range, showing a change of 0%. While some customers might experience challenges with Oreo, the steady level of complaints indicates that there hasn’t been a surge in widespread issues recently.

Sentiment data last updated on November 26, 2025

Oreo complaints chart

We have received 0 complaints about Oreo over the last 12 months. The graph below shows a monthly breakdown.

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Media uploaded by our community

Oreo complaint: Empty package
Oreo complaint: Stole money zero items delivered.
Oreo complaint: Double stuffed
Oreo complaint: Nail in my oreo

Oreo complaint statistics

Curious about Oreo's track record in addressing complaints within the Food and Beverage Brands category? Dive into the all-time complaints data right here!

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Total complaints
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Open Complaints
0
Complaints pending
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Complaints resolved
2.6
/10 5 ratings

How to contact the customer service of Oreo?

Below, you will find the contact information for the complaint department of Oreo. To amplify the impact of your complaint, please use our complaint form.

Complaint line phone number:
855-244-4596
Contact form:

You can contact the customer service of Oreo by calling 855-244-4596. If you want to reach out to Oreo through their own website, you can use their contact form.

Help us refine our customer service directory! Share updated or missing contact info to ensure everyone has the latest details.

Bad reviews about Oreo: (5)

Helpful experiences shared by verified Oreo customers. Search, discuss and connect with other people in our community.

Empty package

Complaint from RyleaJ on 02 April 2024 about Oreo.

I grabber a pack of 2 cookies Oreo and found it just filled with air. Read more

Comments: 0
Rating:

Stole money zero items delivered.

Complaint from Firstvice on 22 February 2024 about Oreo.

Ordered on the 1st, 8 days zero response, by day 12 (not including weekends) I get a response that just says they would get back to me, by day 14 (not including weekends) still zero response. Unprofessional, I filed a... Read more

Comments: 0
Rating:

Double stuffed

Complaint from CindyFiedler on 07 November 2023 about Oreo.

I bought a 1lb package of double stuff oreo and when we open them the was regular oreo not double stuffed Read more

Comments: 0
Rating:

NOT THE SAME

Complaint from Loveofcookies on 02 August 2023 about Oreo.

This is not what I expected from OREO not only did these not have the great taste they didn't absorb the milk like they would normally do. Very disappointing Read more

Comments: 0
Rating:

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