Famous Amos complaint?

Do you have a dispute or a bad customer experience with Famous Amos? Report it through our website to maximize the chance of getting it resolved.

We help you write an effective complaint in minutes. Our AI models are trained on thousands of effective complaint letters. Then we push it through emails, social media, paper complaint letters and other tools at our disposal. And you are not alone: our helpful community is there for advice.

Famous Amos customer service in the US is handled by Ferrero U.S.A. consumer service: call 1-800-688-3552, or use the Ferrero consumer care web form linked in the contact details above, where Famous Amos is in the product list for quality questions. Have the bag in front of you: consumer care usually asks for the product name and size, the lot code and best-by date printed on the pack, and the store where you bought it.

Pack faulty or cookies stale? Start your complaint here at the same time, and we push it out to Ferrero by email, social media and printed letters.

If a bag of Famous Amos cookies is stale, soft, crushed, smells or tastes wrong, or contains something that should not be there, stop eating from it and keep the bag with the remaining cookies. Photograph the cookies, anything you found, the lot code and the best-by date, and keep the receipt or online order.

If anyone feels unwell or has an allergic reaction after eating them, get medical advice and note the symptoms and the time. Report the product to Ferrero consumer service on 1-800-688-3552 with the codes and the store name, and ask for a reference number. For a refund, the store that sold the bag is usually the quickest route, under its own return policy.

Found something in the bag that should not be there? Open a case through our complaint process: our trained AI keeps coaching you on what to send Ferrero and when to push again.

No, Famous Amos cookies are still sold through US retailers, though some flavors are gone and the packaging has changed. The brand site lists Chocolate Chip and Oatmeal Chocolate Chip cookies in 9oz resealable bags, 3oz pouches and multipacks of 1oz and 2oz pouches; the earlier box has been replaced by a resealable bag, and the Wonders From the World flavors are discontinued.

If your usual pack has gone from the shelf, Ferrero consumer service on 1-800-688-3552 is the place to ask whether it is still made.

Famous Amos cookies are made and sold in the US by Ferrero U.S.A., Inc. of Parsippany, New Jersey, part of the Ferrero Group. Kellogg Company sold its cookie business, which included Keebler, Mother's, Famous Amos and Murray's, to Ferrero in a deal announced in April 2019. The brand began with a bakery on Sunset Boulevard in Los Angeles in 1975, and since 2020 it has run the Ingredients for Success program for early-stage Black business owners.

For a complaint about Famous Amos cookies bought in the US, Ferrero U.S.A. is the company to name.

Nothing has been reported about Famous Amos here yet. Our research shows what typically goes wrong with packaged cookie brands: stale or soft cookies in a sealed bag, crushed or underfilled packs, foreign objects, changes of taste or recipe, favorite flavors and pack sizes that disappear from shelves, and refunds for a faulty bag.

Opened a bag of Famous Amos and found the cookies stale or crushed? Be the first to report it: your case starts the record the next Famous Amos buyer with a bag from the same lot can point to.

Your complaint gets its own public page on Complain.biz and we get to work: we bring it to the attention of Famous Amos through emails, social media, paper complaint letters and other tools at our disposal.

And we stay with it after you file. Our trained AI opens a case file for you and keeps coaching: what to reply, when to push again, and how to escalate if nothing happens.

Yes. We have an active community of consumers, and complaints here are public: people who ran into the same problem with Famous Amos can give you advice or back you up with their own story. A complaint with a community behind it is much harder to overlook.