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Orbitz complaint: Enterprise failed to provide car class in reservation

Open 153 views Travel

Filed 30 Mar 2023 by L

I reserved a SUV at Enterprise DUS airport for 319-33123 The agent gave me a compact car at a lower class than the reservation. I complained about the car and was told they did not have the SUV. However there were more than a few in the rental lot. I want to receive a discount for the lower class vehicle. And, complain that Enterprise failed to deliver the car on the reservation.

Orbitz complaint: Enterprise failed to provide car class in reservation
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