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Optimum complaint: Incorrect billing and did not receive $100 Amazon gift card

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Filed 5 Jul 2021 by R

Optimum incorrectly billed me without prior approval and authorization. I have disputed the charge multiple times by calling them and not paying for it and they have sent me a past due notice. Their reponses have been inconsistent and devoid of facts. I pay for the monhtly service except for the disputed amount. I have for proof of the charge from the recorded phone call and they have not complied.

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