OnTrac complaint: Late deliveries
Filed 22 Sep 2023 by Rachel
Three times this week I’ve had OnTrwc deliveries and each time was very late. Twice I was already in bed so my packages sat outside overnight. One was delivered at 11:15 pm, one at 9:30 pm, and one at 10:30 pm. This is unacceptable. If they can’t deliver by 9 pm they need to wait until the next day. Last night it rained. I was worried if they delivered my packages after I went to bed that they’d get wet.
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