Nurofen complaint?

Do you have a dispute or a bad customer experience with Nurofen? Report it through our website to maximize the chance of getting it resolved.

We help you write an effective complaint in minutes. Our AI models are trained on thousands of effective complaint letters. Then we push it through emails, social media, paper complaint letters and other tools at our disposal. And you are not alone: our helpful community is there for advice.

In the UK, Nurofen customer service is Reckitt's consumer relations team: call 0333 2005 345, or use the Contact Us form on the Nurofen UK website, linked in the contact details above, and choose complaint, question or comment. In Australia, Reckitt Benckiser (Australia) runs a separate consumer line and email for Nurofen, listed on the Australian Nurofen website. Have the pack in front of you: consumer relations usually asks for the product name and strength, the batch number and expiry date printed on the pack, and where you bought it.

Pack faulty or a reaction to report? Start your complaint here as well, and we push it out to Reckitt by email, social media and printed letters.

If you think you are reacting to a Nurofen product, stop taking it and speak to a pharmacist or doctor straight away, or call the emergency services if the symptoms are severe. Keep the pack and the leaflet, and note the product name, the dose you took, the times and what happened.

Once you have had medical advice, report the reaction to Reckitt's consumer relations team: in the UK on 0333 2005 345, in Australia through the consumer line on the Australian Nurofen website. Give the batch number and expiry date from the pack, and ask for a reference number.

Reaction to report and the details hard to set out? We help you write the complaint in minutes, with the batch number, dates and medical advice in the right order.

If a Nurofen pack is damaged, the seal or blister is broken, or the tablets, caplets or liquid look different from usual, do not take the product. Keep it with the box and leaflet, photograph the damage, the batch number and the expiry date, and keep the receipt.

Report it to Reckitt's consumer relations team with those details and the name of the pharmacy or shop. For a refund or replacement, the pharmacy or shop that sold it is usually the first place to ask, under its own policy.

Sold a pack with a broken seal? Set it out through our complaint process: our trained AI opens a case and keeps coaching you on what to send Reckitt next.

Nurofen is made and sold by the consumer health group Reckitt. In the UK, the Nurofen website is run by RB UK Commercial Limited of Slough, a Reckitt company, and in Australia by Reckitt Benckiser (Australia) Pty Limited in Sydney. The range includes Nurofen tablets and caplets, Nurofen Express, Nurofen Plus, Nurofen Migraine Pain, Nurofen Cold & Flu, Nuromol, gels and plasters, and Nurofen for Children.

For a complaint about a Nurofen product, Reckitt is the company to name, through the UK or Australian company that sells it where you bought it.

Nothing has been reported about Nurofen here yet. Our research shows what typically goes wrong with over-the-counter medicine brands: damaged packs and broken seals, tablets that look different from usual, side effects people want to report, confusion between similar products and strengths, products out of stock, and refunds for a faulty pack.

Tablets in your Nurofen pack not looking as they should? Be the first to report it: your case opens the record for the next Nurofen buyer holding a pack from the same batch.

Your complaint gets its own public page on Complain.biz and we get to work: we bring it to the attention of Nurofen through emails, social media, paper complaint letters and other tools at our disposal.

And we stay with it after you file. Our trained AI opens a case file for you and keeps coaching: what to reply, when to push again, and how to escalate if nothing happens.

Yes. We have an active community of consumers, and complaints here are public: people who ran into the same problem with Nurofen can give you advice or back you up with their own story. A complaint with a community behind it is much harder to overlook.