Complaint: Broken product

on 21 February 2022 about Ninja Kitchen in category Consumer Electronics

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My complaint:

Purchased a 7in1 cooker and just after a year of use it has come up with en Error 8 code so stopped working
Asked customer service how to fix they advised I need to buy a new one ! They created these error codes yet can’t explain what they mean nor how to fix them and are now ignoring all my emails. It’s absolutely disgraceful.

Suggested solution:

Provide a new cooker, or atleast explain how to fix the error code to get it working again !

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