Ninja Kitchen complaint: Broken product

Name: Broken product
Item: Ninja Kitchen
Author: Hannah

Open 21 Feb 2022 200 views Consumer Electronics

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Filed 21 Feb 2022 by Hannah

Purchased a 7in1 cooker and just after a year of use it has come up with en Error 8 code so stopped working
Asked customer service how to fix they advised I need to buy a new one ! They created these error codes yet can’t explain what they mean nor how to fix them and are now ignoring all my emails. It’s absolutely disgraceful.

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Case details

Status: Open
Company: Ninja Kitchen
Filed: 21 Feb 2022
Desired resolution: Provide a new cooker, or atleast explain how to fix the error code to get it working again !
Problem: Cooker stopped working with error code
About: multi-cooker

Progress

Filed
Company notified
Company replied
Resolved

21 Feb 2022 Complaint filed and published
21 Feb 2022 Message from Bizzy: we notified Ninja Kitchen about this complaint.

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