Ninja Kitchen complaint: Wrong product sent and zero response from Ninja

Complaint from JlomoSG reported on 16 November 2022 about Ninja Kitchen

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My complaint:

I placed an order for a 9-in-1 multi cooker from Ninja at a cost of £179.99 as a gift for my brother. What arrived was a stock pot! Nothing like what ordered and paid for. I have sent emails and messaged through Facebook and Twitter, zero reply for anyone. I am out of pocket and sick of this company, I want a full refund or the product I ordered to be delivered, instead I have deafening silence.

Suggested solution:

Refund my money in full or deliver the correct product immediately

Ninja Kitchen complaint Wrong product sent and zero response from Ninja
Ninja Kitchen complaint Wrong product sent and zero response from Ninja
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