NH Hotels complaint: Rude reception staff
Filed 20 Mar 2022 by Ed
For two nights running staying at this hotel we have been waiting at the bar and ignored by member of staff in reception desk- 19th and 20th March 2022. Whilst acknowledging that the reception staff member covers both the front reception desk and the bar, i did not expect a shrugged shoulder when I asked if I could be served in order of turn! This has happened on the last two nights …
Most likely as covering the bar and reception qt busier times is not a reasonable ask of 0ne person- however it takes nothing to attend to people in turn…or to acknowledge they are waiting! Very rude serive
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