Complaint: unable to cancel netflix tryal

on 01 May 2020 about Netflix in category Online Services

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My complaint:

I registered netfix  and i dont use it at all when the trial period is finished i tried to cancel my account and i realised that Netflix customer support doesn’t even try to help me because Izzy is making the billing..
I dont even understand why they didnt give me at least an email adress for Izzy.
I tried to contact Izzy on facebook but they don’t answer at all.
Today i was speaking with Jonathan on chat he didnt even try to help me..
I need to pay because they hiding their contact number?i think its illegal..

0 0 votes
Justified complaint?

Suggested solution:

cancel my account from the day i tried to contact with Izzy

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11 months ago - We have posted a tweet about your new complaint about Netflix

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