Complaint: Subsrciption Update

on 09 April 2020 about Netflix in category Online Services

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My complaint:

Hello Netflix,

I tried to sign up to Netflix some time in February 2020 but my card was rejected. I was sure the sign up
was cancelled by the company. Fast forward to April 8, 2020, I get a debit of N2900 from my bank
with the description of Netflix subscription and I’m shocked because i don’t understand whats

Kindly explain: Was the first attempt of sign up successful?
If YES: Why didn’t I receive a ation mail to that effect?
IF No: Where did you get my bank details and all?

Because this is a case of integrity.

I didn’t get to enjoy the one month free and you still debit me for a new month?
Business should not be done like this.

I wait for your response as soon as possible.


0 0 votes
Justified complaint?

Suggested solution:

A mail should be sent
That\'s also the email used to open the account

Message from Robin from

1 year ago - We have posted a tweet about your new complaint about Netflix

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