Netflix complaint: Refund

Name: Refund
Item: Netflix
Author: Gail

Open 20 Jun 2022 95 views Broadcasting Network Online Services

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Filed 20 Jun 2022 by Gail

Pre paid 13.99 then went with sky so netflix is with them. Netflix has 10.24 of my money and refuses to refund it saying it will be there to use when you leave sky.agent advised.no complaint procedure so basicaly your not getting your money back. They will have this forever

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Case details

Status: Open
Company: Netflix
Filed: 20 Jun 2022
Desired resolution: Refund my money
Problem: Prepaid balance not refunded after switching provider
About: prepaid subscription
At stake: £10.24

Progress

Filed
Company notified
Company replied
Resolved

20 Jun 2022 Complaint filed and published
20 Jun 2022 Message from Bizzy: we notified Netflix about this complaint.

See all 1,386 Netflix complaints

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