Netflix complaint: poor viewing quality

Name: poor viewing quality
Item: Netflix
Rating: 1
Author: dustybrent@yahoo.com

Open 26 Apr 2020 374 views Broadcasting Network Online Services

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Filed 26 Apr 2020 by [email protected]

poor streaming it seems the video streaming quality has dropped even though I pay for top quality viewing. Fix or refund the difference which has been happening now for a month now. it’s not the broadband as i have virgin media.

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Case details

Status: Open
Company: Netflix
Filed: 26 Apr 2020
Rating: 1/5
Desired resolution: compensate difference and explain why. complain via complain.biz
Problem: Streaming quality dropped despite top plan
About: premium streaming plan
Dealing with it for: 30 days

Progress

Filed
Company notified
Company replied
Resolved

26 Apr 2020 Complaint filed and published
26 Apr 2020 Message from Bizzy: we notified Netflix about this complaint.

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