Netflix complaint: POOR CUSTOMER SERVICE

Name: POOR CUSTOMER SERVICE
Item: Netflix
Author: KARTHIKAN

Open 16 Jan 2022 181 views Broadcasting Network Online Services

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Filed 16 Jan 2022 by KARTHIKAN

NO PROPER INFORMATION PROVIDED AND LANGUANGE SEEMS TO BE VERY POOR.
WE AS A CUSTOMER NEED A PROPER EXPLANATION ON THE ISSUES WE ARE FACING.
NETFLIX HAD A VERY BAD CUSTOMER SERVICE ,HOPE COULD IMPROVE IT AND PLEASE HIRE SOME MALAYSIAN STAFFS.

MY ISSUE WOULD BE MY ACC IS IN HOLD DUE TO PAYMENT INFOIS NOT UPDATED AND ALL SEMMS RIGHT FROM MY END .

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Case details

Status: Open
Company: Netflix
Filed: 16 Jan 2022
Desired resolution: UNBLOCK MY ACC SO THAT I CAN ENJOY MY MOVIES. PHONE NUMBER :0163893765 MAXIS TRANSACTION ID : T099434600722
Problem: Account on hold over payment details
About: streaming subscription

Progress

Filed
Company notified
Company replied
Resolved

16 Jan 2022 Complaint filed and published
16 Jan 2022 Message from Bizzy: we notified Netflix about this complaint.

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