Complaint: Plan Increase without permission

on 23 October 2020 about Netflix in category Online Services

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My complaint:

Netflix changed my plan from Basic $8.99month to Premium $15.99month without permission or even notifying me! I just noticed it on my credit card statement. I am cancelling the whole thing for this and that Netflix quality has decreased dramatically the past few years.

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Justified complaint?

Suggested solution:

Cancel my subscription.

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