Netflix complaint: Plan Increase without permission

Name: Plan Increase without permission
Item: Netflix
Rating: 1
Author: Kristen

Open 23 Oct 2020 201 views Broadcasting Network Online Services

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Filed 23 Oct 2020 by Kristen

Netflix changed my plan from Basic $8.99month to Premium $15.99month without permission or even notifying me! I just noticed it on my credit card statement. I am cancelling the whole thing for this and that Netflix quality has decreased dramatically the past few years.

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Case details

Status: Open
Company: Netflix
Filed: 23 Oct 2020
Rating: 1/5
Desired resolution: Cancel my subscription.
Problem: Plan upgraded and charged without permission
About: monthly subscription
At stake: $15.99

Progress

Filed
Company notified
Company replied
Resolved

23 Oct 2020 Complaint filed and published
23 Oct 2020 Message from Bizzy: we notified Netflix about this complaint.

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