Netflix complaint: Payment issue

Name: Payment issue
Item: Netflix
Rating: 1
Author: Indraneel Dutta

Open 14 Jun 2020 224 views Broadcasting Network Online Services

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Filed 14 Jun 2020 by Indraneel Dutta

Payment of Rs 649 was processed successfully last month on the 5th of May, 2020. After a month Netflix is showing the message which is asking for my banking credentials to process my last payment which was already cleared. Proof of document attached.

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Case details

Status: Open
Company: Netflix
Filed: 14 Jun 2020
Rating: 1/5
Desired resolution: Look into the payment process and resolve the issue
Problem: Asked to pay again for cleared payment
About: monthly subscription
At stake: 649 INR

Progress

Filed
Company notified
Company replied
Resolved

14 Jun 2020 Complaint filed and published
14 Jun 2020 Message from Bizzy: we notified Netflix about this complaint.

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