Complaint: no sound for series Arrested Development

on 17 February 2021 about Netflix in category Broadcasting Network, Online Services

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My complaint:

There is no sound on the Dish netflix app or the channel for any episodes. There is only intermittant sound using chromecast from my phone to the TV, but the episodes stop streaming after a minute and will not start up. Have had no sound for a week and was reported last week.
Have reset netflix twice and TV manufacturer did troubleshooting.

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Justified complaint?

Suggested solution:

Restore sound or advise.

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