Netflix complaint: Netflix changed my Plan from 199 to 799 without my permission
Filed 25 Sep 2021 by Rajasekar
For July August 2021 Netflix changed my plan from Mobile to Premium streaming without my knowledge and permission. I saw the autodebits for my linked credit card understood they did this change. Complaints dept not accepting their liabilty saying account may be compromised but I’m sure it isn’t! because they are unable to show any proof of a smart tv in device activities so nobody could have done this. Only my android phone shows up in their portal. further normally any plan change sends a email to me but in this case no such email too! I need refund as i use only mobile phone and gave no smart tv and never used. These are unethical practices by netflix and irrelevant excuses by their sevice agents.
Report
Discussion
0 comments
No comments yet. Been through something similar with Netflix? Start the discussion above.
More Netflix complaints
View all 1,386Consumer
Contacted Netflix. To express a concern. Politely. 3 times in which the effort proved to be fruitless. Asking what do…
Customer ServiceTechnical Issue
I called and spoke to a representative at Netflix to explain to him a technical issue that is happening within…
Cuties
Cuties is child exploitation, borderline pornographic, disgusting show and you should be ashamed of yourselves for putting it on your…