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Netflix complaint: My List for almost a year is still not working

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Filed 1 May 2020 by Tire of living in Limbo

I have repeatly called about this issue for almost a year. I am unable to manually go in on My List and arrange my titles. I press move to the top selection to the far right of the line item and all it does is refresh but it stays there. I am unable to manually move it anywhere. Everytime I call I have to jump through all these hoops (yes, it’s set to manual in My Account section, yes I’ve tried it from Google Chrome and Interne Explorer) even after I tell them up front they still put me through this each time and I’m on the phone with them for almost an hour. EACH time they say they will create a ticket and send to the next level with someone will call you – THEY NEVER DO. And this has been going on for almost a year.

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