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Filed 19 Aug 2021 by GEORGE

I am forever starting to watch a movie, then it freezes, your message says we are having trouble playing this movie. Well I am paying for your service, and not getting it, this is happening nearly every night now, even in the day time. I am about to stop Netflix if it doesn’t improve. It is not value for money like this. Some nights I look for a movie I fancy going through all the movies, the find one; only to get we are having trouble playing this movie.
It seems to me you are over subscribed, too many people trying to watch the same movie. I have had enough, will try for a few days more then cancel. Long standing customer.

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