My complaint:
Every month I pay $16.99 AUD to NETFLIX AUSTRALIA PTY LTD via paypal. I only watch Netflix in one room of my house, so I should be paying around $10.-00 a month.
My last payment was Transaction ID
6KY6719845021170M
Transaction date
03082022 05:22:23 GMT10:00
NETFLIX AUSTRALIA PTY LTD
Invoice ID
1263590112232955
Suggested solution:
From next month (September) please bill me for the correct amount, for only one outlet in my home. at 83 Grandview Rd, Wheelers Hill, Vic 3150
You have the standard 2 screen plan which includes Full HD picture quality. You can change your plan to the basic (1 screen, HD picture quality) on the website http://www.netflix.com/changeplan or through their customer service. The number of screens means how many devices you can watch Netflix on at a time, so the basic plan is probably better for you, but also slightly poorer picture quality.