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Netflix complaint: False advertisement and attempted theft

Open 398 views Broadcasting Network Online Services

Filed 12 Nov 2020 by Sonja

I canceled my subscription so I can restart my membership with a new card. When the plans deals show up when you click on the standard subscription for 13.99 it offers you the first month with free premium services. It even shows you a box that states this month will be 13.99 and next month will also be 13.99 and they sent a charge to my bank for 17.55. Since there was 15 in the account enough to cover the amount they falsely advertised that I was gonna be charged the bank sent me an insufficient funds notice and that means they are gonna charge my account $35 for an insufficient funds fee because the overcharged me due to their false advertisement and since they tried to steal extra money now I have to pay $35. I was told several lies. If I live outside of the USA the taxes are different. I live in Georgia. I was even told I need to put more money in my account and try again later. I would not have to try later if they did not overcharge me. then I was told that they charged me that much to make sure i had the funds in the bank. UNacceptable

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