Netflix complaint: horrible customer service agent

my Netfix kept saying too many users are using and had just my husband’s profile name displaying. so I contacted the customer service and spoke to agent called shraddha who was very rude and arrogant . when I explained the situation and advised i have two screen she spoke sarcastically saying you can’t use it if you’re in different country while travelling which was news to me as I travel often overseas and all these years I’ve never had issue with it. i would have accepted this if this was said in a nice way but she was raging me with her replies saying alright . and when I was frustrated and said I’d cancel she mockingly asked me do you want me to help you cancel your account. i told her I’m trying to be polite but she said I’m sorry you feel that way. such horrible attitude and I’m confused how she is even in customer service. the agent before that disconnected the chat and was a smart mouth too name was geosomething. I’m very disappointed that Netflix hires such stuck up people on customer service