Skip to content
File a complaint
File a complaint

Netflix complaints

Netflix complaint: Customer Service Rep pretended he knew more than he actually did

Open 211 views Broadcasting Network Online Services
File your Netflix complaint How does Complain.biz work?

Filed 26 Nov 2020 by Alan

I called Netflix yesterday and told them my connection was staying at 20. I was told the problem was my connection. I said that didn’t make sense. I’ve had the same connection for years. Then he said he would prove it to me. He asked me to get Netflix on my iPad. I successfully did that. Then he changed the subject because he didn’t like the outcome. He asked me to get another app on my TV. I got YouTube. He said that didn’t count because it was free. I told him that didn’t make sense. Then I told him I wanted to talk to his supervisor. I was put on hold for awhile and then Netflix finally came on, so I hung up.

I did not appreciate being bluffed.

File your complaint

Report

Spam, offensive, not about this company, or it contains someone's private details? Tell us and a person looks at it.

Discussion

0 comments

No comments yet. Been through something similar with Netflix? Start the discussion above.

More Netflix complaints

View all 1,386

Wronged by Netflix too?
Make it sting!

Launch complaint