Complaint: (Closed caption) English

on 17 April 2020 about Netflix in category Online Services

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My complaint:

Dear Netflix,
I love to watch foreign tv shows on Netflix. You have changed the default setting to (cc) Enlish recently. As I am not hearing impaired, it is very, very annoying having to manually change the setting back to English before each episode of a tv series.
The most recent example of this is Money Heist. Previous 3 seasons were awesome to watch.(All episodes were set as English default.) 4th season was set at (cc) English default and, as I had to change the setting before each episode, I didn’t enjoy nearly as much.
Out of pure frustration, I’ve actually stopped watching any foreign tv shows on Netflix now. My loss!!!!

0 0 vote
Justified complaint?

Suggested solution:

This should be any easy fix! Change default setting back to English or give us the option in Netflix to set as default permanently.

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1 year ago - We have posted a tweet about your new complaint about Netflix

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