Complaint: Charging twice for my Netflix

on 25 April 2020 about Netflix in category Online Services

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My complaint:

My husband died in January 2020. I had to cancel his account as his credit card was no longer valid. I got a Netflix in my name and changed the direct debit. I now have Netflix taking 9.99 twice a month from my account on 18th and 24th of the month from my debit card,
How can I contact someone to remedy this,

0 0 vote
Justified complaint?

Suggested solution:

By deleting one of the payments without interfering with my account,

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