Complaint: Abhorrent customer service

on 10 December 2020 about Netflix in category Online Services

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My complaint:

I had an issue with signing in on my ipad and spoke with an individual named Michael. His customer service was atrocious and he could see I was getting frustrated. He suggested things that I had already done prior to the conversation and patronised me by slowing down and giving me comments one by one and also sarcasm.

0 0 vote
Justified complaint?

Suggested solution:

A disciplinary action upon the member of staff and retraining as his service was not up to standard.

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