Mytrip.com complaint: Refusing refund
Filed 9 Mar 2022 by Radoslaw
On 28.01.2022 I booked a return flight from London to Bergen (order no. LGWED4, booking no. 2C92WG)
I’ve booked it from travel agent Mytrip at the cost of £329.
On 03.02.2022 I found out I won’t be able to make that trip for personal reasons so I requested cancellation and refund but the travel agent told me that I can cancel but with NO REFUND, as this is what the airline (Wideroes Flygselskap) states in its policy.
I contacted the airline directly and found out there is no such a policy and they sent me back to travel agent for refund, as I booked through Mytrip, not the airline.
Mytrip repeatedly have been refusing my refund even when I gave them 10 months notice and I offered paying cancellation fee.
Please, help me, me and my family rely on that money.
Report
Discussion
0 comments
No comments yet. Been through something similar with Mytrip.com? Start the discussion above.
More Mytrip.com complaints
View all 314Refund requested in Febuary 2022 and still waiting refund
I am due to fly in June 2022. I will be over 24 weeks pregnant. Therefore I cannot fly. Therefore…
Worst customer service
I booked flights with Mytrip.com for April, to fly with WizzAir. Over the end of Feb I got a notification…
Tickets been cancelled and no refund
I booked two tickets for my family on 25 Dec 2021. On 23 Jan 2022, My trip emailed me said…