Mytrip.com complaint: Baggage

Name: Baggage
Item: Mytrip.com
Rating: 1
Author: Claudia

Open 23 Jan 2023 94 views Travel

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Filed 23 Jan 2023 by Claudia

I bought 2 tickets from USA to Mexico according to my trip the baggage was included but in the airline was not. I called my trip to clarify and they told me to buy the baggage and after my trip to submit the receipt and I was going to be reimbursed. It was since October 2022 and after a lot of email and phone calls nothing has been resolved yet

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Case details

Status: Open
Company: Mytrip.com
Filed: 23 Jan 2023
Rating: 1/5
Desired resolution: Get reimbursed for the baggage I paid $45 dls each ticket for each trip ($145 dls in total)
Problem: Promised baggage reimbursement never paid
About: flight baggage fees
At stake: $145

Progress

Filed
Company notified
Company replied
Resolved

23 Jan 2023 Complaint filed and published
23 Jan 2023 Message from Bizzy: we notified Mytrip.com about this complaint.

See all 314 Mytrip.com complaints

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