MTN complaint: No Signal during loadshedding

Name: No Signal during loadshedding
Item: MTN
Author: Kathy

Open 9 Mar 2022 179 views Telecom

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Filed 9 Mar 2022 by Kathy

Everytime we have loadshedding, there is ZERO signal from MTN. This is dangerous as cell phones are often the only means of communication for many people. Emergency situations are made even more dangerous when there is no communication.

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Case details

Status: Open
Company: MTN
Filed: 9 Mar 2022
Desired resolution: Identify why there is no signal whenever there is load shedding. This problem has existed for months and is definitely not temporary. Repairreplace batteries and or Solar panels and repair whatever else is causing the problem.
Problem: No signal during power cuts
About: mobile network

Progress

Filed
Company notified
Company replied
Resolved

9 Mar 2022 Complaint filed and published
9 Mar 2022 Message from Bizzy: we notified MTN about this complaint.

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