MTN complaint: Locked network cellphone
Filed 8 Dec 2022 by Siboñgile
Network locked sim supposed to be unlocked after 12 months. Now the story is I have to have R100 airtime to unlock otherwise the free unlock will be after 24 months. My complaint being that I bought the phone cash so it is my bought property not MTN’s why should they dictate terms to me. Besides, when I cannot pick up their network the whole phone is useless (dual sim) the other network has no bearing on the cellphone as the main sim is MTN. This is so unfair to the consumer especially as it is a prepaid phone.
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