MTN complaint: Delivery of new router

Complaint from MC Otto reported on 18 April 2024 about MTN

New complaint
Complaint pending
Complaint resolved
Complaint closed

My complaint:

I ordered and paid for a router on the 04/04/2024 – the 1st delivery by DSV was unsuccessful because I don’t have any fingerprints I then started requesting an manual verification delivery – it has now been 3 weeks and I’m still waiting for the router to be delivered – DSV has been back twice but they still have not received the instruction from MTN even though I’ve ed with MTN that they have instructed DSV to delivered on a manual verification

Suggested solution:

Delivery the router on a manual verification manner

Comments: 0
Rating:
Subscribe
Notify of
guest
0 Comments
Inline Feedbacks
View all comments