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MTN complaint: Bitlocker key

Open 179 views Telecom

Filed 29 Jul 2022 by Carol

we bought a Hp laptop and its still under warrantee
after 5 months this laptop ask for a bit locker key. this key i generated by the person or company who installed the operating system with is windows 10
We want Mtn to fix this problem as we want to cancel this contract asap and to get a other contract from a different provider. Currently the sent you from A to Z but claim you must still pay for something that we dont benefit or asked they also want extra cost to sent the laptop away to a it servirce provider

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