MSC Cruises complaint: DENIED TO BOARD

We believed we have accomplished the necessary documents for my cruise
That we were given the privilege of Transit VISA ( yes every time we visit UK)
We also comply the web check in
We have applied Schengen Visa specifying the countries involved
We have USA VISA for we were traveling most of the time
We have called overseas to if my booking is fine
We have ed thru messenger if there is a problem
We have received a ed ticket with a welcome letter, luggage tag, health dec form to comply.
Ive have round trip plane ticket from Manila -Sweden-Hamburg – Manila
We have receipt of the cruise ticket purchased from CRUISES.COM : (Hamburg-Hamburg)
We have complete hotel bookings
We have applied Schengen Visa applied for the cruise specifying the countries involved.
SWEDEN- DENMARK, HAMBURG, NETHERLAND, BELGIUM , FRANCE, UK

For these reasons, we don’t expect us to be denied in boarding the cruise ship, not unless the immigration officer will say so personally.

We don’t deserve this treatment from CRUISE.COM AND MSC CRUISESHIP. For this unfair and unjust treament, i and my daughter was traumatized.