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Motel 6 complaint: Rude desk attendants

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Filed 9 Jul 2021 by Isabel

I am writing about my unpleasant experience with the employees at Motel 6 where I have booked a room on a couple of occasions for my adult son.

After my son was there a few days, I booked again but my son forgot and went to the office this morning, July 8, 2021 to ask whether it was checkout time. Without even asking his name or mine, since I booked it, the man at the desk told my son that yes, it was checkout time and my son turned in the key. I had already paid for additional days, beginning July 9 through Sunday, July 11.

When my son told me he had checked out, I was upset and went to the motel office to ask for the room key. The woman at the desk is usually unfriendly but the man next to her was worse. He was chewing some food and started laughing at me. I told him it was not funny. He told me to calm down or I would be checked out right away. I told them I would contact the manager, and the woman told me she was the assistant manager and that I had better make sure I am out of there on Saturday (which is the 10th!) .

A few days ago, when I went to the office early in the morning, the person at the desk was a young man sleeping on the chair. When I woke him up he looked annoyed, unfriendly and rude. I could not understand what he was saying because of the Plexiglas. I told him I could not hear him, to which he replied he was talking loud enough.

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1 comment

  1. Isabel

    As an update to my above complaint, on July 10th, the day before my son was due to end his stay at Motel 6, the management told him his date was up and he was to check out.

    My son is not well. He suffers from mental illness.

    This Motel 6 is in Raleigh, North Carolina.

    It upset me that my son left in the room the groceries I had purchased for him the previous day, so I went to the office and showed the attendant a copy of the reservation. I had paid online but somehow the payment must not have posted or she was lying. I asked to go to the room to retrieve my son's belongings and the groceries. She started berating me for being a bitch, I told her that place is poorly run. We traded insults until I called her fat, which indeed she is. Her behind looks like two huge mountains jiggling as she walks. Well, the truth hurt her so she threatened to fight me. I told her I do not fight and to get to the room and give me my belongings. She became a mad woman and continued to threaten me and then stopped and told me to go ahead and call the police.

    That evil, vile woman (who wears false eyelashes one-mile long and extremely long false nails) is obviously one of those who think white people (me) are to be insulted and harassed shamelessly, thanks to filthy Obama and Biden who created this hell.

    Reply

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