Motel 6 complaint: Overcharged, evasion of privacy, attempted assault and LGBT discrimination by Motel 6 Manager

On September 20, 2021 at approximately 5:00 pm, I arrived at the Motel 6 that was listed as the most affordable location in the city claiming $70 a night taxes and thought this was a better deal than any other motel I had gone to and a security guard was at the front desk checking guests in so I asked how much for a one bed, one guest room and he quoted me $92 and change which I thought was really high yet I had went to other motels that weren’t that much cheaper but he replied saying he is not able to control the price of the room and the pricing fluctuates all the time due to the current season and room availablity yet because I had not showed in quite awhile, I was desperate for one and payed for the room thinking 10 was not that much more though I received the receipt later claiming I payed $80.40 which is absolutely not true and wondering where the other 12 or so dollars went to. I know I payed over $92 because I received $7 and change back out of a $100 bill and counting the change in my room before placing it into my wallet. I am sure the security guard must have pocketed the money because it was missing from the transaction and knew something was fishy. That evening I was taking a shower like I planned and heard someone trying to open my door and unlocking the top lock trying to get in, I am grateful I had locked both the door and deadbolt because they failed to get in but that was absolutely frightening and even embarrassing that they were trying to get into my room while I was naked showing as I am an alone female traveller. There was no knock on the door when they tried getting in so if it was the cleaning crew, that is a breach of privacy and why did they not know the room was occupied and they couldn’t hear the shower going? Plus the room was already cleaned and bed made so this was extremely questionable.

I went to the front desk in the morning and the motel manager was talking on her cell phone so I went up to the desk to ask for my receipt and to ask her what was the price of my room supposed to be and that’s when I found out I payed much more than what the receipt stated. I then tried telling her I payed more than this and brought up the person trying to get into my room last night while showing just trying to make a complaint yet she did not respond nicely and said she doesn’t want to hear it and tried to shut me up and tell me to leave. I did not want to leave as this was not right especially when funds are missing from the transaction. We got into a back and forth argument and she started calling me hehim as if I am a man and not a woman which is bonkers, maybe because I was wearing a mask and not entirely groomed that morning that she thinks I look like a man or could it be that she identifed me as a LGBT individual? I was not happy and refused to leave demanding a complaint form or wanting my money back. She then proceeded to the cleaning closet and grabbed cleaning chemicals threatening to spray me in the face calling me a Biden supporter which I do not care about American politics and was being very disrespectful and because I refused to leave and wanted to investigate this further, she began calling the Saint Paul police on me for assaulting her claiming I attacked and hit her which is so not true and also making me sound like a man beater to the police. I am still cautious about covid-19 and I am a germaphobe anyways so I wouldn’t want to touch anyone honestly so her attempt to accuse me was completely flawed. The police arrived and tried figuring what the issue was obviously not believing the manager who claimed I hit her because that wasn’t even true and even though the police attempted to get my money back because I told them I was overcharged and money was missing, she still refused to give my money back and demanded that I be removed from the property for trespassing and of course the police were no help and had me sign a trespass notice that I am unable to return to the property.