MoonPay complaint: Refund taking over a month
Filed 22 Mar 2023 by Alex
I have been trying to get my money back from this company for over a month i sold money through exodus wallet and apparently the account that I had sold the crypto to does not accept crypto currency transactions causing the transaction to bounce which they did not inform me of. I sent another account for it to be sent to and for almost a month now i have been receiving emails saying I will receive it in 3-5 days which never happened and i would have to email them and they would give a nonsense excuse and tell me another 3-5 days. I need my money sent back now. The money i have sent has not only gone up in value Obviously as the market is moving bullish and they have had my money the whole time. I am certain it is a way of holding on to more capital.
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