Moon Active complaint: Charged for something I didn’t order

Name: Charged for something I didn't order
Item: Moon Active
Author: Gloria

Open 3 Apr 2022 179 views Gaming

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Filed 3 Apr 2022 by Gloria

I was also charged for something I didn’t order nor did I receive anything. The charge was for $19.99. I did order a package of spins on or about the same day. It was for $9.99 and I had trouble getting my spins. I contacted Moon Active and they gave me my spins.

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Case details

Status: Open
Company: Moon Active
Filed: 3 Apr 2022
Desired resolution: I need my bank refunded $19.99 for a purchase I never made. Thanks in advance Gloria Fiveash
Problem: Charged for purchase never made
About: in-game purchase
At stake: $19.99

Progress

Filed
Company notified
Company replied
Resolved

3 Apr 2022 Complaint filed and published
3 Apr 2022 Message from Bizzy: we notified Moon Active about this complaint.

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