Complaint: Defective card

on 10 November 2020 about MoneyPak in category Payment Providers

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My complaint:

Numbers on back of the card wont scratch off . I uploaded 80.00 to this card and to be able to submit a refund with this company I need to be able to submit the numbers I have to scratch off if i don’t have the correct numbers to put in the refund submit form then I can’t submit form for refund . I have card and receipt.

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Justified complaint?

Suggested solution:

Exchange for a new card or a refund

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