Blocked account
Complaint from Kalouta16 on 28 December 2023 about Monese.
They blocked my account i cannot make transfers or use card and they dont reply to me olease helo me it is holidays and i dont have money Read more
Monese complaints
Monese Complaint Sentiment: Neutral
Our sentiment meter has detected that Monese complaints over the past 28 days have remained within our normal fluctuation range, showing a change of 0%. While some customers might experience challenges with Monese, the steady level of complaints indicates that there hasn’t been a surge in widespread issues recently.
Sentiment data last updated on April 15, 2024
Monese complaint process
Do you have a dispute or had a bad customer experience with Monese? Submit your Monese complaint through our platform to support its escalation, prompting their customer service to resolve it.
We will make sure that your complaint receives the attention it deserves by utilizing our public transparent complaint process, social media, and other tools at our disposal. Our goal is to make sure your complaint is taken seriously by the complaint department of Monese.
By sharing your review on our platform, you not only assist other consumers but also contribute to our efforts in gathering valuable complaints data and feedback. Your insights are crucial for others to make informed decisions. In return, our support community may offer advice or feedback on how to address your problem.
Finally, we can turn your complaint into a professional Monese complaint letter — and send it to their corporate office on your behalf.
How to file a complaint about Monese?
File your complaint through our hassle-free complaint form to maximize the chance of resolving it. We make sure your complaint gets the attention it deserves!
Monese complaints chart
We have received 2 complaints about Monese over the last 12 months. The graph below shows a monthly breakdown.
10
9
8
7
6
5
4
3
2
1
0
May
Jun
Jul
Aug
Sep
Oct
Nov
Dec
Jan
Feb
Mar
Apr
Monese complaint statistics
Curious about Monese's track record in addressing complaints within the Financial Services category? Dive into the all-time complaints data right here!
5
Total complaints
5
Open Complaints
0
Complaints pending
0
Complaints resolved
1.0
5 ratings
How to contact the customer service of Monese?
Below, you will find the contact information for the complaint department of Monese. To amplify the impact of your complaint, please use our complaint form.
You can contact the customer service of Monese by calling @monese. For Monese support through email, send your inquiry to support@monese.com. If you want to reach out to Monese through their own website, you can use their contact form.
Help us refine our customer service directory! Share updated or missing contact info to ensure everyone has the latest details.
Monese reviews: (5)
Authentic experiences shared by our community for your benefit.
I want my 200euros
Complaint from Malaine2000@yahoo.com on 03 August 2023 about Monese.
I want a refund of my 200euros balance in my monese account when my account was blocked over a year now. Kindly refund my money ASAP Read more
Hello, i had a monese account which monese closed, now i have 2 refunds (attached file with proof) from amazon, can you please let me know how i can have my refund? Regards Plamen Read more
My account was closed over 10 months ago.Access to cancelled my direct debit with other company and bank became difficult. The do not allow me to cancelled all my direct debit till now.
Complaint from None. on 22 November 2022 about Monese.
My name is Sunday Olusegun babanumi. My monese account was closed abruptly about 10months ago.It was closed without allowing me to closed all my direct debit to other bank set up with them.To collect my balance of about £100 with... Read more
Lack of communication
Complaint from Diana jill kirk on 27 October 2021 about Monese.
I have a monese on line bank which is backed by Mastercard. For the last 2 weeks I have been unable able to access my account. The app says they experience problems….over 14 days…my emails to support are not answered... Read more
Why use our complaint platform?
✅ 10 years experience in successful complaint resolution
✅ We will make sure that your complaint receives the attention it deserves📢
✅ Get help from our community, and help other people to make better choices
✅ 100% verified complaints from real people
