Mint Mobile complaint: Worst Service Ever

Name: Worst Service Ever
Item: Mint Mobile
Rating: 1
Author: Paul

Open 9 Dec 2023 86 views Telecom

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Filed 9 Dec 2023 by Paul

No service and no resolution after SIX MONTHS of trying. Their only solution was to try the same thing over and over again (reset the phone, clear setting, turn phone to flight mode, etc.) and expect a different result.

They then promised me an eSIM and their never delivered it.

I am no going into month 7 with no service. I can’t even call my doctor to get my prescriptions refilled, which I desperately need.

Awful.

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Case details

Status: Open
Company: Mint Mobile
Filed: 9 Dec 2023
Rating: 1/5
Desired resolution: Provide a refund for the many I paid when I did not get the service.
Problem: No phone service for six months
About: mobile service
Dealing with it for: 180 days

Progress

Filed
Company notified
Company replied
Resolved

9 Dec 2023 Complaint filed and published
9 Dec 2023 Message from Bizzy: we notified Mint Mobile about this complaint.

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